Client User Guide

Client User Guide

Download Instructions:

  • If you encounter any issues, please contact us immediately.

System Requirements:

  • Recommended: Windows 10 or higher
  • Supports only Mac OS 13.0 or higher

Core Features

  1. Dual-device Link: Install the client on your computer and open the webpage on a tablet for the perfect pairing.
  2. High Concealment: The client displays no prompts on the screen, ensuring your privacy.
  3. Browser Restriction Override: Break through browser limitations and use with any meeting software.
  4. Global Shortcuts: Use system-wide shortcuts to trigger responses without needing to click a mouse.
  5. Automatic Screen Text Detection: Extract questions or algorithm challenges with a single click, stealthily.
  6. Automatic Clipboard Text capture: When you copy text, it triggers a helpful response automatically—quick and smart.

You can view how to use all shortcuts in the “Shortcuts” pop-up at the bottom right corner of the web interface.

Installation Guide

MacOS

You may encounter the following warning during installation; this is normal.

  1. After downloading the .dmg installation package, double-click it to enter the installation interface. Follow the on-screen instructions, drag the icon on the left to the blue folder on the right to complete the installation.
Mac client installation
  1. The first time you try to open Offer IN, you will see a warning like the one on the left in the image below. This is normal. Simply click Show in Finder, then right-click Offer IN, select Open, and a warning will pop up again. Click Open to proceed.
Mac client warning
  1. When you first open the client, it will prompt you to grant microphone and screen recording permissions. Please follow the instructions to allow these.

Windows

⚠️

Important Notice: When you first launch the client, a network permission authorization window will appear. Please ensure to click Allow! Otherwise, it will affect dual-device connectivity.

Mac client firewall allow

After completing the installation, you might encounter the following issues:

VCRUNTIME140.dll missing

  • Please install the missing dependency: Download Link, then restart your computer.
  • If this does not solve the issue, please contact us promptly.

For other issues, please refer to FAQ.

How to Use the Client

  1. When you first open the client on MacOS, it will prompt you to grant microphone and screen recording permissions. Please follow the instructions to allow these.

  2. Open the Offer IN client and check the following:

    • Audio Input Device: Select the microphone on your computer. If the green volume bar moves, it indicates a successful setup.
    • Audio Output Device: Select your headphone device. Play some music or a video—if the volume bar moves, it’s successful.
    • Ensure the audio forwarding service is running.
  3. The client supports two usage modes:

    • Local client link :
      • Connect the local client to forward audio and unlock all shortcuts and screen text detection features.
      • Use Case: Highly recommended if you have two monitors.
      • Detailed Guide: Refer to the local client link guide
    • Dual-device link:
      • Conduct interviews on the computer, view answers on anthor device.
      • Use Case: highly recommended for all kinds of interviews and Online Assessment.
      • Detailed Guide: Refer to the dual-device link guide
  4. After selecting the appropriate mode in the web interface, follow the connection guide pop-up to connect.

  5. You can adjust the input and output devices at any time in the client, where:

    • Input Device refers to the microphone, typically used to capture your voice.
    • Output Device: Captures the other’s voice.
      • Windows: Ensure it matches your meeting software’s settings, typically headphones or speakers.
      • MacOS: It refers to the system display—keep it as the default.
  6. Security: Once connected in dual-device link, any test or interview platform will not detect Offer IN. This has been thoroughly tested. Use the “Hide Window” feature to completely conceal the client’s presence.